BOCAL provide one year Warranty on whole vehicle and all life spare parts supplier,details as bellow.
Frame warranty 12 months,
Rear Axle 12 months,
Controller 12 months,
Motor 12 months,
Steel rims and wheels 12 months,
Shock absorption system 12 months,
Mudguard 6 months,
Tyres 3 months,
All lights Front and Tail 3 months
Led Display 3 months
Please notes the wearing parts and man-made damage not in warranty.
During the warranty period the buyer need send the damaged parts to Bocal and then Bocal will book a brand new parts send to buyer,it may take around 7 days or more,it depands on the stock.
Damage caused by force majeure factors such as earthquakes, floods, fires, lightning strikes, and chemical corrosion is not covered by the warranty.
If anything happened please call Bocal immediately on Hot Line +86 21 5031 6373,we are always helpful
QQ: whatsapp +86 189 1611 2121
Phone: +86 189 1611 2121
Tel: +86 189 1611 2121
Email: whatsapp +86 189 1611 2121
Add: Zone A,158 Minta Road,Shihudang Town,Songjiang Dist.,Shanghai City